Firm expands to help more people tackle their debt

A HULL debt solutions firm is expanding in order to cope with its growing number of clients.
Humber Debt Solutions has opened a second office in less than a year to cope with demand and to try to reach out to more people struggling to manage their money.

The company, which began life in a small office in Lowgate, city centre, was originally set up to allow customers to call in and get advice over the phone.
However, owner and manger Rob Croll wanted to make the business more visible in the city to show people there is somewhere to turn to for help.

After opening the first advice clinic in Holderness Road last year, Mr Croll has added a second branch in Hessle Road.
“We are getting more and more people coming to us seeking advice, especially regarding debt management,” he said.
“We currently have about 300 customers on the books and that is continuing to rise.
“Before I set up Humber Debt Solutions, I wanted to make financial advice more available to people by making help more accessible.
“Since moving from Lowgate people have started to come through the door who did not realise this sort of help was out there.”
The company, which specialises in debt management programmes, is now getting between 15 and 20 enquiries a week.
Mr Croll said he is determined to make debt advice a feature in the city.
“Our Lowgate office was tucked away from the high street so not a lot of people knew about us,” he said.
“People don’t know where to go for debt advice so if they are struggling with repayments or they have lost their job they don’t know who to talk to.
“We are now in a position where people are coming to us rather than hiding away from the problem.”
Humber Debt Solutions now administers about £2m of debt across its 300 clients.
The rapid rise in the number of people seeking advice has led to Mr Croll already planning to expand the business further.
“In Hull we are trying to be the predominant organisation that can help people with debt problems,” he said.
“We are also looking at expanding our service into Grimsby, Goole and Doncaster.
“Debt is already a huge issue across the country and one that we feel isn’t going away. It is crippling people and we want to put ourselves in as strong a position as possible to be able to help people overcome it.”
*article written by Hull Daily Mail

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