Central Debt Recovery Unit

Who are Central Debt Recovery Unit?

Central Debt Recovery Unit (CDRU) are not bailiffs or external debt collectors. They are one of the in-house collection teams for HSBC Banking Group.
If you owe HSBC Bank money from an unarranged overdraft, have missed HSBC credit card or loan payments, they refer you to a part of the group (Central Debt Recovery Unit) so that you think that you have had outside debt collectors instructed.
A lot of big banks and lenders do the same. They have internal collection departments, that use a different name/trading style as they know it puts extra pressure on people if they do this.

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Central Debt Recovery Unit Contact Details:

  • Company Name: Metropolitan Collection Services Ltd
  • Other Names: Central Debt Recovery Unit, Payment Services Bureau
  • Address:
    PO Box 5338
    Coventry District Service Centre
    Binley Business Park
    Harry Weston Road
    CV3 9FR
  • Contact Number: 0345 609 0545
  • Fax: 0121 4552997
  • Website:
  • Email:

Numbers they call from:

Please note that we are not associated with Metropolitan Collection Services Ltd in any way. The information on this page is provided to help people contact their creditors.
If you’re finding it difficult to make your monthly payments to Central Debt Recovery Unit you may need help looking at your budget and managing your debt. We deal with such companies all day, every day and we know exactly how to approach them. If you’re struggling to repay a debt and would like us to deal with MCS on your behalf, or simply need a bit of advice, just complete the form to the right.

It's Time To Stop Worrying

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