Barclays customers could “turn off” cards to fight fraud

Barclays will give customers more control as to when, where and how their debit card works by letting them turn their card on and off instantly, as part of a £10m digital safety plan.
The bank has launched this initiative at a time when figures from the Office of National Statistics and Action Fraud found fraud and cyber offences cost the UK £11bn last year.
Barclays customers will be able to turn on and off instantly whether their card can be used to make remote purchases and set their own daily ATM withdrawal limits on their Barclays Mobile Banking app.
Launching the initiative this week Ashok Vaswani, chief executive of Barclays UK, said: “Fraud is often wrongly described as an invisible crime, but the effects are no less damaging to people’s lives.
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“I want to help make digital safety as commonplace as locking your front door. I want businesses, the police and the public to unite and stand shoulder to shoulder together so that we can block and frustrate the bad guys at every turn.”
As part of the initiative the bank aims to help three million people boost their digital safety levels by using a new online quiz to assess their level and receive tips on how to strengthen it.
The bank will also host regular fraud awareness takeovers on its online and mobile banking sites, provide digital safety teach-ins to people and open free support clinics for the SMEs it serves.
Barclays research found a quarter of people in the UK have experienced a cyber fraud attack or scam in the past three years.
Last year Credit Strategy investigated whether creditors knew their true expoure to identitiy theft and fraud.
Laura Flack, Barclays head of digital safety, said: “Crooks are using ever more sophisticated tactics to trick people into handing over their bank details, or to pay money to a fraudster when they believe they are simply paying their builder or solicitor.
“Often staying safe isn’t rocket science. A few practical steps and a dose of vigilance can boost your safety immeasurably. Remember if something sounds too good to be true, it probably is.”

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