Arvato Financial Solutions?

Who are Arvato Financial Solutions?

Arvato Financial Solutions are a company that buy “bad debts” from banks, telecoms suppliers, mobile companies and other credit lenders at a discounted rate. They then chase the debtor for the full amount of the original debt.
Chances are they are calling or writing to you because they have purchased your debt from the original lender, and believe you owe money.
The original debt won’t be to Arvato, which is why you might not recognise the name.
Arvato Financial Solutions is the new name for Buchanan Clark and Wells, BCW, BCW Group, Credit Solutions, Redcastle and UMS (Utility Management Services) in the United Kingdom. It is also the new name for BCW Group, BCW Ireland and also the Irish Debt Bureau in Northern Ireland.
So you may have been dealing with one of the other company names like Buchanan Clark and Wells, and wondering who Arvato are, or why they are on your bank statements.
If you have been contacted by them, you have to make a decision on how to deal with them.

Do you actually owe them any money?

Arvato Financial Solutions are just a debt collection agency, and therefore have to provide clear evidence that you owe the money.
Just because they keep calling or are writing you letters stating that you owe them money, does not mean you actually do. YOU MUST CHECK!

How old is the debt they are collecting?

It could be statute barred, which means you no longer owe it.
If you do owe them money then do not enter into an agreement with them before you have taken advice.
This will make sure that they can prove that you actually owe the debt, and if so, that you get an agreement which is affordable for you.
Too often people are pressurised into paying the amount the debt collection agency want them to pay, even if they really can’t afford to pay that much each week or month.
Our experts deal with Arvato every day, and can quickly help you determine if the debt is statute barred, in which case you won’t have to pay anything.
If you do owe the money then we can also give you a FREE financial assessment, which you can then send to Arvato Financial Solutions.
This will make sure that if you do owe them money you only enter an agreement to repay on YOUR TERMS, at a rate you CAN AFFORD, rather than the one they may suggest.
Even if you have already entered an agreement with them, we may still be able to help you if you are struggling with the current payments.

Stop the letters & calls

Fed up of constant letters and calls! Do you even owe them? FREE check to stop the calls & collection action NOW.

What can Arvato Financial Solutions do?

Debt collectors like Avarto must follow the strict debt collection guidance that are laid down by the FCA (Financial Conduct Authority)
The FCAs debt collection rules and guidance sets out minimum standards that all authorised companies involved in debt recovery and debt collection must adhere to in order to be considered fit to operate as a debt collector.
Therefore, under the rules laid down by the FCA, Arvato can not claim unfair or excessive collection charges, they can not harass you, they can’t threaten to seize your property (when lawfully they cannot), they can not bypass an appointed representative and contact you directly. The FCA also bans debt collectors from threatening legal action when it is unlikely to take place.
If you’re one of the many people being sent constant letters, text messages and not answering your phone without looking at “” in order to avoid the many (and we mean MANY) phone calls by avarto. Or if you have received a letter about a debt you don’t recognise or think you’ve paid off, or if you are struggling to repay avarto Financial Solutions debt, fill in our simple form and we’ll call you back to see if we can help.

Numbers Arvato Financial Solutions call from:


Arvato Financial Solutions Contact Details:

  • Company Name: Arvato Financial Solutions
  • Other Names: Buchanan Clark and Wells, BCW, BCW Group, Credit Solutions, Redcastle, and UMS (Utility Management Services)
  • Address:
    arvato Financial Solutions
    24 George Square
    G2 1EG
  • Phone: 0845 245 2451
  • Website:
  • Email:

Please note that we are not associated with Arvato Financial Solutions in any way. The information on this page is provided to help people contact their creditors.
If you’re finding it difficult to make your monthly payments to Arvato debt collectors you may need help looking at your budget and managing your debt. We deal with such companies all day, every day and we know exactly how to approach them. If you’re struggling to repay a debt and would like us to deal with Arvato on your behalf, or simply need a bit of advice, just click on the GET HELP NOW

It's Time To Stop Worrying

Free Debt Advice

There are sources of free debt advice and services, you can find out more by visiting the Money Advice Service website. You Can also view a range of free debt advice services here Free Debt Advice

© Copyright Humber Debt Solutions. Data Protection Number ZA524517